Kinesis

Welcome to the Kinesis Support Centre. We're here to help you get the most out of our tools and services.

<a href="http://help.kinesis.org/en/articles/11650954-contact-methods-service-levels">Contact Methods &amp; Service Levels</a>

<a href="http://help.kinesis.org/en/articles/11650967-how-to-submit-support-requests">How to Submit Support Requests</a>

<a href="https://help.kinesis.org/en" rel="nofollow noopener noreferrer" target="_blank">Help Centre &amp; Documentation</a>

- <a href="http://help.kinesis.org/en/articles/11650954-contact-methods-service-levels">Contact Methods &amp; Service Levels</a>
- <a href="http://help.kinesis.org/en/articles/11650967-how-to-submit-support-requests">How to Submit Support Requests</a>
- <a href="https://help.kinesis.org/en" rel="nofollow noopener noreferrer" target="_blank">Help Centre &amp; Documentation</a>

- Australia: +61 2 5300 1335
- New Zealand: +64 800 455 076

✉️ Email: <a href="mailto:support@kinesis.org" rel="nofollow noopener noreferrer" target="_blank">support@kinesis.org</a>

💬 Live Chat: Available in selected applications

- 📞 Phone:
 - Australia: +61 2 5300 1335
 - New Zealand: +64 800 455 076
- ✉️ Email: <a href="mailto:support@kinesis.org" rel="nofollow noopener noreferrer" target="_blank">support@kinesis.org</a>
- 💬 Live Chat: Available in selected applications

Our team is available 9am-5pm (Australian Eastern Standard Time), Monday to Friday.

- During business hours, call us at +61 2 5300 1335
- For urgent issues outside business hours, contact your Account Manager

- Check our <a href="https://help.kinesis.org/en" rel="nofollow noopener noreferrer" target="_blank">Help Centre</a>
- Email <a href="mailto:support@kinesis.org" rel="nofollow noopener noreferrer" target="_blank">support@kinesis.org</a>
- Use live chat where available

- Contact your Account Manager directly
   

1. Need immediate help?
 - During business hours, call us at +61 2 5300 1335
 - For urgent issues outside business hours, contact your Account Manager
2. Have a technical question?
 - Check our <a href="https://help.kinesis.org/en" rel="nofollow noopener noreferrer" target="_blank">Help Centre</a>
 - Email <a href="mailto:support@kinesis.org" rel="nofollow noopener noreferrer" target="_blank">support@kinesis.org</a>
 - Use live chat where available
3. Need to escalate an issue?
 - Contact your Account Manager directly

Visit our <a href="https://help.kinesis.org/en" rel="nofollow noopener noreferrer" target="_blank">Help Centre</a> for:

- Product guides
- Administration documentation
- Data processing guides
- Product updates

Getting Support at Kinesis

Find answers and get help from Intercom Support and Community Experts

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Getting Support at Kinesis

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